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I’m often asked about discounting – particularly when I conduct StorMan training or attend a Sales conference, with clients keen
Virtually every business has its fair share of time-consuming tasks; be it a marina doing the daily dock-walk, or a
Those familiar with the Net Promoter Score (NPS) will know that there are three types of customers; Detractors, Passives and
Can something as simple as staff training really increase occupancy levels? At first, this might seem a little too good
According to the Self Storage Association International, as of January 30 2015, Australia has more than 1,500 self storage facilities
The debate rages at this point and there are pros and cons for each side. This argument can be very
Customers; both existing and potential, interact with us in a number of ways – online, on the phone and in-person.
Not a week goes by where I see a news story featuring another large corporation that’s had a data breach
Management software needs to enhance your business. Many people, especially new entrants that are coming from other businesses or industries,
Having worked in the self storage industry (more specifically, with self storage management software) for almost a decade, I’ve had
