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Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer journey and have mapped our
Disruption can be characterised as innovative new businesses sweeping away old ways of doing things. The emergence of several new-wave
Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this series, we looked at the
A Customer Journey is the term given to the complete experience that a customer goes through when interacting with your
Most of the time, the ideas for my posts come from random moments of inspiration while waiting for something (be
Self storage industry valuer, Malcolm Collins, recently wrote about freehold property worth. In his piece, Malcolm spoke of the traditional
Your current and past storers provide a wealth of information to you as part of their storage journey with you.
Using video for self storage is a great way to market and promote your self storage facility If you’ve ever
Today nearly everyone (and their pets) are on social media. Social media isn’t simply a distraction used to fritter away
