Online Move-Ins
Storman’s automated online move-ins process
Convert more leads into customers
Offering an end-to-end online move-in process at your self-storage facility is a great way to save yourself time, maximise your conversion rates, and make yourself more money.
Whether you run your self-storage business remotely, or if you’re an onsite manager: Storman Move-ins not only lets you offers customers a seamless online experience, but also reduces your business risk by capturing and recording important information and customer ID. Best of all – unlike facilities who need new storers to come in-store to sign up, you can take on new customers at any time, on any day!
Want to see for yourself how Storman Move-Ins can help your storage facility save time and make money?
All correspondence in one place.
All the emails and text messages your storer gets from you are kept against their record in Storman – giving you a complete and customer-centric view.
Built-in SMS and email functionality.
Storman Cloud has the built-in ability to send SMS and emails to your customers. No third-party apps or additional subscriptions required – it’s all ready to go!
Quick ways to verify customer identity.
Set Storman Move-ins to require multiple photos of the storer’s ID – then quickly and easily compare their signature to the one they’ve eSigned the agreement with!
Complete automated end-to end process.
Storman Move-ins can take care of the whole process – from initial enquiry, to automatically collecting payment, to assigning and sending a gate access PIN.
storman move-ins offers three ways for storage facilities to sign customers up online.
Storman takes the guesswork out of running your facility, providing you with seamless automation, intuitive management, and powerful integrations—so you can focus on growing your business, not manual admin.
Choose and use the ways that work best for your business.
Sign-up at home.
After communicating with a customer and vetting their exact needs, staff can create a reservation in Storman and send an email or SMS that contains the ‘signup at home’ link.
When the customer clicks on this link they are taken to the online signup portal, their units are displayed and any details that have already been captured at the reservation stage are retrieved and displayed. The customer just fills in the blanks, reads and accepts the terms & conditions, and then e-signs on the screen!
When the customer clicks on this link they are taken to the online signup portal, their units are displayed and any details that have already been captured at the reservation stage are retrieved and displayed. The customer just fills in the blanks, reads and accepts the terms & conditions, and then e-signs on the screen!
Sign-up in store.
The signup portal can be used on an iPad, tablet or dedicated computer at the front desk – this is a time saver and removes the need for double data entry (where the customer fills out paperwork, and you enter it into your storage management software).
Once you understand their needs and have created a reservation – just give them an iPad and they can take care of the rest! Your agreement is created and stored in Storman Cloud automatically, and Storman can even automatically create and send your storer a gate access PIN.
Sign-up from your website.
You may choose to let customers sign up directly from your website – simply add a link to your online portal to your website’s menu! You can configure the system so that the customer must upload a photo of themselves and a copy of their ID with a manual approval process by staff, for security purposes. This is a popular option for automated or unmanned sites!
As with all Storman Move-ins options, your agreement is created and stored in Storman Cloud automatically. Storman can also create and send your storer a gate access PIN – without you lifting a finger.
not sure which way is best for your self-storage facility?
If you’re not sure how to implement an online move-ins process at your self-storage facility, we’re happy to help! Let our team take you through Storman Cloud and Storman Move-Ins, with an online demonstration personalised to your storage facility’s needs.
Case Studies
Forty years ago in Pakenham, Victoria, a family property sat nestled amongst an apple orchard. A few RVs belonging to
About sixty kilometres out of Canberra, a town called Yass sits nestled in the Southern Tablelands of New South Wales.
The Cairns of today may look a little different from the Cairns of the early ‘80s, but one thing that’s
Tucked away in a converted warehouse in the southeastern suburbs of Melbourne, is a rising star in the self storage
We help you make self storage
management easy!
Don’t just take our word for it!
Storman is user-friendly, with many features that help with the smooth day to day running of our facility, especially its integration with our security system, and the many benefits this will give with future expansion of Storage King Tauranga.
As a manager, the reports available are very useful tools for business development and of course my particular favourites are the note & alert note features. 10 out of 10.
As a manager, the reports available are very useful tools for business development and of course my particular favourites are the note & alert note features. 10 out of 10.
Melco Storage
Storman provides Real Time Management Solutions for all your Self Storage needs. Integration of all management requirements is what Storman does best: Accountability, Confidentiality, Transparency, Security, Communication, Reporting & Great technical support.
Storman has been at the centre of seamlessly growing our business for over 10 years. For Melco, Storman brings the flexibility to manage more than just self storage - including container hire and accommodation. We love it!!!
Cockburn Central Self Storage
Storman Cloud is an amazing product
As a manager within the Self Storage Industry, having used Storman Software for many many years, I cannot recommend the Software, Sales & Support staff (aka Cam) any higher! As a user of the new Storman Cloud, Online Sign ups and Online Payments, we enjoy the freedom to access the site anywhere, Intelligent data at our fingertips, and easier + more payment options available to our clients (who are especially loving the Online payments simple touch and pay links, which has helped us reduce our overdue accounts!).
I have always found the software easy to use and simple to train new employees in. It is intuitive, and assists us to operate the site more efficiently than ever before. As an Independent company these changes have allowed us to compete alongside the bigger franchised companies, offering the same services at an affordable price for our business. Our clients are ecstatic with how easy our new sign up methods, reminders and payment methods are (allowing us to transition to a fully paperless office!).
Cockburn Central Self Storage would like to thank Storman for consistently providing the site with (by far) the best customer and support service we have ever come into contact with, especially Cam and Johnno! Congrats on making an amazing product, anyone thinking of using this software, they are by far the best at what they do!
Cockburn Central Self Storage would like to thank Storman for consistently providing the site with (by far) the best customer and support service we have ever come into contact with, especially Cam and Johnno! Congrats on making an amazing product, anyone thinking of using this software, they are by far the best at what they do!
Storage Choice
Storman is second to none in the self storage software market
It is our belief that Storman is second to none in the Self Storage software market and the product itself could have numerous applications in other industries. Storman’s reporting capabilities assist us in the effective management of our business and endorse our earning capacity with its easily interpreted format.
From occupancies to yields to earnings, the software is at hand to allow my staff to effectively assess areas of concern and provide our customers with first rate service. The support team at Storman are professional and readily on hand to address any issues at short notice to ensure the smooth operation of our business. Storman realise that their business relies solely upon the success of ours and to that end they are without peer.
From occupancies to yields to earnings, the software is at hand to allow my staff to effectively assess areas of concern and provide our customers with first rate service. The support team at Storman are professional and readily on hand to address any issues at short notice to ensure the smooth operation of our business. Storman realise that their business relies solely upon the success of ours and to that end they are without peer.
Jim’s Self Storage
Real people solving real problems to make your business more successful and easier to manage – a great product, with great support staff, who actually listen to our needs.
Storage Box Self Storage
Storman has enabled us to manage the otherwise difficult task of running a self storage business. Storman is a one-off solution incorporating the storing of personal customer information, emailing, payments and invoicing. We find Storman very helpful and they support us with any issues that may arise.
Maddington Storage
Storman is an easy program to use that is beneficial to any storage facility. The support team are friendly, very prompt and efficient at helping fix any problems you may have. I would recommend Storman to any one in the storage industry.
Blue HQ
The ability to have a centralised admin branch where we can operate Storman for two sites helps keep wages cost down. Controlling the daily running of the office, completing the opening and closing procedures are hassle free.
Storage One
We’ve used Storman here from the get-go - actually, I’ve been using Storman since it was first invented, so I’ve really been able to see it grow and improve over time.
I love the fact that it’s so user-friendly for the part time staff that we employ and it’s so easy to print off a letter or invoice for someone. Nothing is complicated and I can hand my boss the required reports at the click of a button!
I love the fact that it’s so user-friendly for the part time staff that we employ and it’s so easy to print off a letter or invoice for someone. Nothing is complicated and I can hand my boss the required reports at the click of a button!
OuttaSpace Self Storage
Storman is like a one-stop shop, it does absolutely everything you can think of plus more!
From Daily Processing that is so efficient in printing invoices or changing the access for customers etc, to banking, the reports, emails, move in’s and reservations and the facility map that shows the status of every unit. It makes running our facility so easy!
StorHub
Be open to the possibility that there is a platform that can deliver everything you require to manage your customers, your inventory and, most importantly, your revenue. Changing systems can be challenging, but should never hold you back from reaching your full operational potential. The Storman team were proactive in addressing common challenges and highly responsive to unique business needs
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